FAQ

You ask, we answer

Should I or can I clean my toilet with the Toilet Wand?
Why should I stop using a toilet brush as I have in the past?
How do I clean under the rim of the toilet with the Toilet Wand?
Don't the tips clog the toilet?
Why is powerful (proper) flushing so important?
Under what circumstances might the tip not flush away?
What other benefits does the Toilet Wand have?
How is the Toilet Wand „Biomaster protected”?
Don’t the tips just produce more waste?
What is being done for the environment?
What exactly does „silver-ion technology” mean?
Should I or can I clean my toilet with the Toilet Wand?

Neither.
The Toilet Wand is only used to remove the “residues” that remain in the toilet bowl that could not be removed by flushing immediately after using the toilet. The toilet brush is then no longer required for this task. This keeps the toilet brush clean and it can be used at any time for cleaning the toilet bowl with a suitable cleaning agent. Germs and bacteria are not spread around the toilet, there are no unpleasant odours and the appearance of the toilet brush is certainly improved. The use of a Toilet Wand together with a toilet brush provides a great advantage in terms of hygiene.

Why should I stop using a toilet brush as I have in the past?

Of course, you can still use the toilet brush.
BUT bear this in mind:
A toilet brush is the most unhygienic item in the house. A toilet brush is the perfect breeding ground for germs and bacteria, which makes it a considerable health hazard. A toilet brush is a major risk to health, especially for small children, the elderly or people with a weakened immune system. The use of a toilet brush also leads to a tendency to “wipe” around the toilet when removing faeces. This only spreads the germs and bacteria that have collected and multiplied in the toilet brush.
We are all familiar with the problems associated with using a toilet brush:
Dripping, spraying, an unpleasant smell – and in a short time, the toilet brush is not a very pretty sight.

How do I clean under the rim of the toilet with the Toilet Wand?

You don’t.
The Toilet Wand is not intended for that purpose. Rimless toilets have been on the market for about 2-3 years. New buildings and renovation projects no longer use toilets with a flush rim. This development has generally increased the standard of hygiene.
Rimless toilets have no flush rim under which germs and bacteria that can develop undisturbed. Until now, the growth of germs and bacteria was promoted by the use of toilet brushes because the usual method was to remove faeces with the brush and then quickly clean under the flush rim. This spreads germs and bacteria under the flush rim rather than removing them.

Don't the tips clog the toilet?

One single tip cannot block the toilet.
So never try to flush several tips down the toilet at the same time or to flush one tip together with toilet paper.
This could block the toilet in the same way as trying to flush too much toilet paper.
The water-saving flush is usually enough to ensure that the tip is completely flushed away into the waste pipe and does not get stuck somewhere on the way.
An effective flush is always important to prevent the toilet becoming blocked.


After a short time most toilets will become blocked if the volume of water flow (flush) is insufficient, (no matter whether the toilet is a flat or deep flush, whether the waste water drain is through the wall or the floor), because toilet paper will collect at the position marked with the red circle. This is repeated with each subsequent toilet visit until the toilet becomes blocked.

The tips are made of cellulose, which dissolves in water over time just like toilet paper. This has been proven in many tests. Nevertheless, the tip is stable enough to do its job (remove faeces).

Why is powerful (proper) flushing so important?

Proper or powerful flushing not only ensures that the pipes and drains remain free and prevents blockages.
Out of habit or to save water many people only flush for a short time, or far too little, and believe that this saves money or is good for the environment.
Unfortunately, this is INCORRECT.

Over time insufficient flushing not only results in toilets and sewage pipes becoming blocked, but also leads to a build-up of residues in the sewer system that are deposited because the volume of water flow is too low. Eventually this has to be flushed out with copious amounts of water (probably clean drinking water). This is expensive and the added cost is passed on to us consumers, driving up the cost of water.

Fortunately, we live in a country where there is NO water shortage. But to save water you have to consume water.
If everyone consumed more water over time, the cost of water would permanently decrease.

Under what circumstances might the tip not flush away?

To ensure that the tip flushes away without problems please remember that it must first be soaked with water to expel the air that it contains. Usually the normal cleaning process is sufficient to ensure this.
For a quick cleaning process just leave the tip to soak in the water in the toilet bowl for a short time before flushing it away.

If these points are observed no problems will occur – guaranteed.

NOTE: Never try to flush away several tips at the same time, otherwise (as with too much toilet paper) there may be a risk of the toilet becoming blocked.

What other benefits does the Toilet Wand have?

The Toilet Wand can be mounted on the wall without drilling using specially designed double-sided adhesive pads. Not everyone wants to drill holes in their beautiful tiles.
The adhesive pads are designed to adhere without problems even in bathrooms and toilets with high humidity (such as after taking a shower) so the dispenser box will not fall off after time. A further advantage is that the Toilet Wand (dispenser box) can be fastened at any place at the wall, even on tiles with a coarse or uneven surface.
This also enables mounting above the floor with sufficient clearance so the brush holder need not be cleared away when mopping the floor.

How is the Toilet Wand „Biomaster protected”?

„Biomaster protected” means that the Toilet Wand contains silver ions. The silver ions ensure that 99.99% of germs, bacteria, fungi and viruses are killed in the shortest possible time.
Biomaster has been used very successfully worldwide for more than 10 years in numerous applications in the medical and industrial sectors.

After going to the toilet most people pick up the toilet brush by the handle before washing their hands, therefore possibly transferring a variety of viruses, germs and bacteria to the handle.
During the influenza season, the toilet brush handle can also be contaminated with viruses if the user has sneezed or coughed into their hands.
Each time you use the toilet brush you expose yourself to infection from these pathogens, some of which may be multi-resistant.
This cannot happen with the Toilet Wand.

Don’t the tips just produce more waste?

All waste is not the same.
The tips are made of cellulose and dissolve in water in the same was as toilet paper. This poses no problem to the sewage treatment plants. The tips are filtered out and used for recycling in the same way as toilet paper; processed as fertiliser or as fuel, from which energy is then recovered.
For hygienic reasons, toilet brushes should be replaced approx. every 6 months (depending on use) and must be disposed of as residual waste (black rubbish bin). The residual waste rots on the landfill or is incinerated. We all know the negative environmental effects of incinerated plastic. Most toilet brushes are still manufactured in countries where the use of high-quality plastic is rare; consequently, the environmental impact is significant.
Once the Toilet Wand is no longer required it can be recycled (yellow rubbish bin). However, the useful life of the Toilet Wand is 10-15 years.

The waste generated by disposed toilet brushes is many times more harmful to the environment than the recyclable tips.

What is being done for the environment?

The environment is very close to our hearts. Therefore, we are very proud of our MADE IN GERMANY label.
We manufacture the Toilet Wand from recyclable plastic – unlike many toilet brushes.

The tips are made of cellulose (toilet paper) and are also recyclable. The European Eco-label (in short Euroblume or EU Ecolabel) is an international seal of quality for the labelling of consumer products and services. It identifies consumer goods that are particularly environmentally friendly.

For our packaging and cartons we use materials produced by ds smith, an FSC® certified company.
FSC® is an acronym for “Forest Stewardship Council®” and is an international certification system for forestry. Ten globally valid principles guarantee that wood and paper products with the FSC seal originate from responsibly managed forests. These principles are set out in an international standard. The FSC standard stipulates that the ecological health of a forest must be preserved; it protects endangered animal and plant species and secures the rights of indigenous peoples and workers. This ensures that the forest is preserved as an ecosystem in the long term.

What exactly does „silver-ion technology” mean?

The disinfecting effects of silver have been known for a long time.
It has been successfully used in various forms in medicine and in various branches of industry for more than 10 years.
We have used this knowledge and effect to enhance the hygienic protection of persons using the Toilet Wand.
This has been achieved by integrating silver in the form of silver ions into the Toilet Wand. In this way, the hygienic protection is permanently part of the Toilet Wand, unlike an applied coating, where the effectiveness of the coating would diminish over time.

The Toilet Wand cannot be contaminated with germs and bacteria because any germs and bacteria that contact the Toilet Wand are killed.
The transmission of germs and bacteria to those using a Toilet Wand and possible infection is therefore not possible.

Imagine that someone using the toilet before you has not washed their hands after going to the toilet or have coughed into their hands whilst carrying the flu bug. They then use the toilet brush. So now, all germs or bacteria that this person had on their hands are transferred to the toilet brush handle. If you then take it in your hand, all these germs or bacteria would be transferred to your hands.

Not a nice thought, is it?

But that’s exactly what happens when you use a conventional toilet brush.
But not with the Toilet Wand!

We commissioned an independent laboratory to test the function and effectiveness of the silver ions in the Toilet Wand:

 

Certificate:                               Expotential effect:     

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